Illinois Code § 45

§ 45.

Refunds. (a) A digital asset kiosk operator must issue a refund to a new customer for the full amount for up to 3 fraudulent transactions made within the new customer period, upon request of the customer. To receive a refund under this subsection, a new customer must: (1) have been fraudulently induced to engage in a transaction or transactions involving the digital asset kiosk; (2) within 30 days after the last transaction to occur during the new customer period, contact the digital asset kiosk operator to inform them of the fraudulent nature of the transaction or transactions at issue; and (3) within 60 days after the last transaction to occur during the new customer period, submit a police report or government agency report of the transaction or transactions to the digital asset kiosk operator. (b) A digital asset kiosk operator must issue a refund to an existing customer for the full amount of all charges upon request of an existing customer. To receive a refund under this subsection, an existing customer must: (1) have been fraudulently induced to engage in a transaction or transactions involving the digital asset kiosk; (2) within 30 days after the transaction or transactions at issue, contact the digital asset kiosk operator to inform them of the fraudulent nature of the transaction or transactions at issue; and (3) within 60 days after the transaction or transactions at issue, submit a police report or government agency report of the transaction or transactions to the digital asset kiosk operator. (Source: P.A. 104-429, eff. 8-18-25.)