Ohio Code § 4503.034
Ohio Code § 4503.034. Reproduced from the official Ohio Revised Code, with a citation summary, verification link, and related provisions.
§ 4503.034.
(A) Notwithstanding sections 4503.10 , 4503.102 , 4503.12 , 4503.182 , 4503.24 , 4505.061 , 4506.08 , 4507.24 , 4507.50 , 4507.52 , 4519.03 , 4519.05 , 4519.10 , 4519.56 , and 4519.69 of the Revised Code : (1) Each deputy registrar shall be allowed the increased fee otherwise allowed in those
sections and commencing on January 1, 2003, for performing the services specified
in those sections only if the deputy registrars achieve a statewide satisfaction rate
of at least ninety per cent on the survey conducted by the registrar of motor vehicles
under this section. If the deputy registrars fail to achieve a statewide satisfaction rate of at least
ninety per cent on the survey, the fee for performing the services specified in those
sections shall remain at the rate in effect for the immediately preceding year. (2) Each deputy registrar shall be allowed the increased fee otherwise allowed in those
sections and commencing on January 1, 2004, for performing the services specified
in those sections only if the deputy registrars achieve a statewide satisfaction rate
of at least ninety per cent on the survey conducted by the registrar under this section. If the deputy registrars fail to achieve a statewide satisfaction rate of at least
ninety per cent on the survey, the fee for performing the services specified in those
sections shall remain at the rate in effect for the immediately preceding year. (B) The registrar shall develop and conduct a survey evaluating public satisfaction with
the conduct of services by deputy registrars under sections 4503.10 , 4503.102 , 4503.12 , 4503.182 , 4503.24 , 4505.061 , 4506.08 , 4507.24 , 4507.50 , 4507.52 , 4519.03 , 4519.05 , 4519.10 , 4519.56 , and 4519.69 of the Revised Code . In developing the survey, the registrar also shall establish standards that shall
enable a deputy registrar to achieve a ninety per cent satisfaction rating. The ninety per cent satisfaction rate required under divisions (A)(1) and (2) of
this section as a condition to increasing the service fees shall be determined on
a statewide basis and not on an individual basis. The registrar shall conduct the survey in 2002 to determine the satisfaction rating
for purposes of division (A)(1) of this section and shall conduct the survey again
in 2003 to determine the satisfaction rating for purposes of division (A)(2) of this
section.
Source: official Ohio text · Last verified 2026-08-27
At a glance
- Citation: Ohio Revised Code § 4503.034
- Jurisdiction: Ohio
- Code: Ohio Revised Code
- Text: transcribed from the official source (verify below)
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