Ohio Code § 1522.24

§ 1522.24.

(A) An owner of real property that is located within the geographic area established

under section 1522.125 of the Revised Code with respect to a permit issued under section 1522.12 of the Revised Code may submit a written complaint to the permittee or to the chief of the division of

water resources informing the permittee or the chief that there is a diminution or

interruption of the owner's water supply if both of the following apply: (1) The owner obtains all or part of the owner's water supply for domestic, agricultural,

industrial, or other legitimate use from ground water. (2) There is a diminution or interruption of that water supply. The owner shall include in the complaint the owner's name, address, and telephone

number. (B) If the chief receives a written complaint submitted in accordance with division (A)

of this section, upon receipt the chief shall send a copy of the complaint to the

permittee, and the permittee shall immediately respond by sending the chief a statement

that explains how the permittee resolved or will resolve the complaint. If the permittee receives the written complaint in accordance with division (A) of

this section, the permittee shall send a copy of the complaint, within fourteen days

after receiving the complaint, to the chief and include a statement that explains

how the permittee resolved or will resolve the complaint.  Nothing in this section relieves a permittee from performing the duties specified

in division (C) of this section. (C) Not later than seventy-two hours after the permittee receives the complaint and if

the complaint is not resolved as verified by the chief, the permittee shall provide

the owner with a supply of water that is comparable to the owner's water supply prior

to the diminution or interruption of the owner's water supply.  The chief shall approve the method of providing the water supply.  The permittee shall maintain that water supply unless the chief determines that

the permittee has rebutted the presumption established in division (D) of this section. (D) A rebuttable presumption exists that the withdrawal by the permittee caused the diminution

or interruption of the owner's water supply.  However, not later than fourteen days after receipt of the complaint, the permittee

may submit to the chief information showing that the permittee is not the proximate

cause of the diminution or interruption of the owner's water supply.  The chief shall evaluate the information submitted by the permittee to determine

if the presumption is rebutted. (E) If the permittee fails to rebut the presumption, the chief shall notify the permittee

and the owner in writing that the permittee failed to rebut the presumption. (F) If the permittee rebuts the presumption, the chief shall notify the permittee and

the owner that the permittee rebutted the presumption.  Upon receipt of that notice, the permittee may cease providing a supply of water

to the owner under division (C) of this section. (G) If, within fourteen days after receipt of the complaint, the permittee fails to submit

to the chief information showing that the withdrawal is not the proximate cause of

the diminution or interruption of the owner's water supply, such failure shall be

considered a failure to rebut the presumption.