Performance management — Us Code Code § 9575
Us Code Code § 9575 — Performance management. Reproduced from the official United States Code, with a citation summary, verification link, and related provisions.
§ 9575. Performance management
The Director shall ensure that all activities conducted or supported by the Institute or a National Education Center make customer service a priority. The Director shall ensure a high level of customer satisfaction through the following methods:
(1) Establishing and improving feedback mechanisms in order to anticipate customer needs.
(2) Disseminating information in a timely fashion and in formats that are easily accessible and usable by researchers, practitioners, and the general public.
(3) Utilizing the most modern technology and other methods available, including arrangements to use data collected electronically by States and local educational agencies, to ensure the efficient collection and timely distribution of information, including data and reports.
(4) Establishing and measuring performance against a set of indicators for the quality of data collected, analyzed, and reported.
(5) Continuously improving management strategies and practices.
(6) Making information available to the public in an expeditious fashion.
(Pub. L. 107–279, title I, §185, Nov. 5, 2002, 116 Stat. 1972.)
About This Section
20 U.S.C. § 9575 is part of Title 20 of the United States Code. The United States Code is the official codification of federal statutes maintained by the Office of the Law Revision Counsel of the U.S. House of Representatives. Congress amends the Code through new public laws, which are eventually incorporated into the relevant title.
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